International Patient Care

Directions for International Patients

Thank you for considering Michigan Medicine for your care. The purpose of this web page is to inform potential international patients what you may expect from us as we partner with you on your healthcare journey

Once you have an accepting physician, the intake process will focus on creating the estimated costs of your services. Payment arrangements will be established prior to any appointments being scheduled (this includes self-pay patients or patients with international insurance plans).

Hospital staff attending to child patient
  • Self-pay patients: You will be contacted with an estimated cost of your services. If you wish to proceed with services, a pre-payment will be collected at that time.
  • Patients with insurance coverage: We will contact your insurance company to collect your insurance benefits and determine any insurance authorization requirements. We will submit the necessary documentation from your physician to obtain authorization for your care prior to services. Depending on your insurance, this process can take several days up to several weeks to complete. You will be notified if pre-authorization has been obtained or has been denied.

We look forward to serving you at Michigan Medicine and aim to provide you with exceptional clinical and financial care.